Return Policy - ZT Smart Shipments

📝 Return Conditions

• 7-Day Window: Returns accepted within 7 days of delivery.
• Original State: Items must be unopened and unused.
• Damaged Goods: Report damage within 24 hours with photos.
• Wrong Shipment: Free replacement or return arranged.

📦 How to Return

Contact our team via WhatsApp at 0321-1471016 or email us at zahidshahzad849@gmail.com. Mention your order ID, problem, and include photos if needed.

💵 Refund Policy

Once we receive and inspect your return, refunds are processed within 5–7 business days via Bank or EasyPaisa.

🏢 Company Information

• Company Name: ZT Smart Shipments
• CEO: Mr. Zahid Shahzad
• NTN: 1234567-8
• Registration #: 987654321-PK
• Office: Office #123, ABC Plaza, Main Boulevard, Lahore
• Hours: Mon–Sat, 9 AM – 6 PM
• Support: +92 321 1471016